[1]Steven Fink. Crisis Management: Planning for the Inevitable [M]. New York: American Management Association, 1986: 15-85.
[2] William Benoit. Sears' Repair of Its Auto Service Image: Image Restoration Discourse in the Corporate Sector [J]. Communication Studies, 1995(46): 89-105.
[3] Thomas A,Birkland. After Disaster: Agenda Setting, Public Policy, And Focusing Events [M]. Georgetown: Georgetown University Press, 1997: 112.
[4] Barbara Reynolds. Crisis And Emergency Risk Communication: Pandemic Influenza [M]. Atlanta, GA: Centers for Disease Control and Prevention, 2006: 109-154.
[5] Barbara Reynolds,Sandra Crouse Quinn. Effective Communication During An Influenza Pandemic: The Value Of Using A Crisis And Emergency Risk Communication Framework [J]. Health Promotion Practice, 2008(9): 13S-17S.
[6] Barbara Reynolds, Matthew W. Seeger. Crisis And Emergency Risk Communication As An Integrative Model [J]. Journal of Health Communication: International Perspective, 2005(10): 43-55.
[7] 李彪. 网络事件传播阶段及阈值研究——以 2010 年 34 个热点网络舆情事件为例 [J].国际新闻界, 2011(10): 22-27.
[8] 刘毅. 网络舆情研究概论[M]. 天津: 天津人民出版社, 2007: 51-53.
[9] 曾润喜,徐晓林. 网络舆情突发事件预警系统、指标与机制[J]. 情报杂志, 2009(11): 51-54.
[10]Guillaume Deffuant, David Neau, Frederic Amblard, Gerard Weisbuch. Mixing Beliefs Among Interacting Agents [J]. Advances in Complex Systems, 2000(3): 87-98.
[11] Rainer Hegselmann, Ulrich Krause. Opinion Dynamics And Bounded Confidence Models, Analysis, and Simulation [J]. Journal of Artificial Societies and Social Simulation, 2002(5): 2-34.
[12] S. Galam. Minority Opinion Spreading In Random Geometry [J]. The European Physical Journal B, 2002(25): 403-406.
[13] Zoe Corbyn.Twitter to Track Dengue Fever Outbreaks in Brazil [J].The New Scientist, 2011(211): 18.
[14] 刘姝媚,李可心,徐珊珊,陈双虹,于承州. 浅析我国突发公共卫生事件报道的特点和演变[J], 新闻世界, 2014(11): 133-134.
[15] 戴元光. SARS时期中国部分主流媒体内容分析[A].邓伟志.SARS与中国社会[C]. 上海:上海大学出版社, 2004: 127.
[16] 张自力. 突发公共卫生事件报道中的媒体策略[J], 中国记者, 2015(10): 17-19.
[17] 薛可,王舒瑶. 议程注意模式下中美主流媒体对突发公共卫生事件的报道框架——以《人民日报》和《纽约时报》对禽流感的报道为例[J], 国际新闻界, 2012(6): 30-35.
[18] Ricardo Wray, Keri Jupka. Biosecurity And Bioterrorism: Biodefense Strategy, Practice, and Science[J]. Biomedical Research, 2004, 2(3): 208-215.
[19] Branden B. Johnson, Vincent T. Covello. The Social And Cultural Construction Of Risk: Essays On Risk Selection And Perception(Risk, Governance And Society)[M]. Springer, 2013:90-124.
[20] 李伟,李燕,江其生. 突发公共卫生事件舆情监测与恐慌度分析系统的设计[J]. 医疗卫生装备, 2010(1): 53-58.
[21] 刘诗洋,王倩,郑秋莹. 我国突发公共卫生事件网络舆情研究现状分析[J]. 公共管理, 2014(4): 98-101.
[22] Sarah C. Vos, Marjorie M. Buckner. Social Media Messages In An Emerging Health Crisis: Tweeting Bird Flu [J]. Journal of Health Communication, 2016(21): 301-308.
[23] Horia-Nicolia Teodorescu. Using Analytics and Social Media for Monitoring and Mitigation of Social Disasters[J]. Procedia Engineering, 2015(107): 325-333.
[24] Amanda Lee Hughes, Leysia Palen. Twitter Adoption and Use in Mass Convergence and Emergency Events [J]. Emergency Management, 2009(6): 248-260.
[25] Kira Radinsky, Eric Horvitz. Mining the Web to Predict Future Events [A]. In proceedings of the thirteen International Conference on Web Search and Data Mining [C]. WSDM'l, 2012, Rome, ItaIy, USA: ACM, 2013.
[26] 贺文发. 突发事件与信息公开:危机传播中的政府、媒体与公众[M]. 北京:中国传媒大学出版社, 2010: 79.
[27] 闫婧,李喜根. 健康传播研究的理论关照、模型构建与创新元素[J]. 国际新闻界, 2015(11): 7-20.